Returns & Exchanges

At Sautree, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe is as effortless as wearing our latest collection.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the original items, including all tags and packaging, into a secure shipping box or mailer to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.